Informe semanal de noticias del mercado ruso de la Oficina de Turismo de Tenerife en Moscú

  • Competitors

Summer sales of tours to Hainan Island increased by 338%

Russian tour operator TEZ TOUR reported increase of sales to Hainan by 338% as compared with last year.
China is one of the popular tourist destinations in Russia, but growing demand for Hainan can be also explained by the market reshuffle due to closure of tour operator Zhemchuzgnaya Reka, known for its incredibly low prices for package tours to China.The clients of Zhemchuzgnaya Reka were diverted to companies.

  • Destination News

The Federal Tourism Agency and Yandex.Taxi* promise to help the customers of the failed tour operators

On June 7th, The Federal Tourism Agency and Yandex.Taxi signed an agreement to support the tourists affected by faulty Russian tour operators and airlines.

The tourists whose trips are affected by bankruptcy of the tour operators, or whose flights are cancelled or delayed, will be able to get a support from Yandex.Taxi. In this case, they should contact Yandex.Taxi to order a taxi and get home from the airport with the flexible terms.

*Yandex.Taxi is one of the largest taxi services offering to order a taxi online or by phone in Russia and CIS countries. 

  • Travellers: Tour operators and travel agents

Russian tour operators may be banned from selling the pilgrimage tours

Russian MPs developed a law prohibited the travel operators and agencies holding and selling the pilgrimage tours. They said that that only official religious associations would be allowed to sell such tours. The main purpose was to protect Russian pilgrims from the unscrupulous travel operators and agencies.

  • Tourism industry

New rules for issuing Schengen visas was announced

The EU Council adopted the amendments to the rules of the visa code.

Now only the Russians, who have at least three visas obtained during the two previous years, can apply for a multi visa. But If a person receives the visa for a year within the specified period, he or she will get a visa for two years. Those who receives two yeas visa, can apply for a five years one.

Also all Russians can apply for a visa six months before the trip, but the sad news is that the visa fee is increased to €80.

  • Aviation News 

Aeroflot launched the flights from Moscow to Palma de Mallorca

On June 1st, Aeroflot airlines launched its own flights from Moscow to Palma de Mallorca. The flights are operated four times a week on Tuesdays, Fridays, Saturdays and Sundays.

The luggage transport systems collapsed in Moscow Sheremetyevo airport

Moscow passengers spend many hours waiting for their baggage because of the luggage transport system collapse in Sheremetyevo airport. It is worth mentioning that the first baggage claim collapse happened on May 31st, the passengers could not get their bags for more than 3 hours. Departing flights also experienced substantial delay.

One of the main causes of the problem was that Sheremetyevo did not have enough employees to operate in the luggage zone. The airport said that the collapse was caused by the start of the summer vacation season and that the problem would be solved by the end of the month.



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