{"id":21709,"date":"2019-11-25T17:40:41","date_gmt":"2019-11-25T16:40:41","guid":{"rendered":"https:\/\/www.webtenerife.com\/blogcorporativo\/?p=21709"},"modified":"2019-11-26T12:56:34","modified_gmt":"2019-11-26T11:56:34","slug":"los-turistas-de-francia-tendran-la-ultima-palabra-ante-la-cancelacion-de-un-turoperador","status":"publish","type":"post","link":"https:\/\/www.webtenerife.com\/blogcorporativo\/2019\/11\/los-turistas-de-francia-tendran-la-ultima-palabra-ante-la-cancelacion-de-un-turoperador\/","title":{"rendered":"Los turistas franceses tendr\u00e1n la \u00faltima palabra ante la cancelaci\u00f3n de un turoperador"},"content":{"rendered":"\n<p><em>Informe semanal de noticias del mercado franc\u00e9s de la Oficina de Turismo de Tenerife en Par\u00eds<\/em><\/p>\n\n\n\n<!--more-->\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"984\" height=\"656\" src=\"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-content\/uploads\/2019\/11\/Playa-20-1.jpg\" alt=\"\" class=\"wp-image-21735\" srcset=\"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-content\/uploads\/2019\/11\/Playa-20-1.jpg 984w, https:\/\/www.webtenerife.com\/blogcorporativo\/wp-content\/uploads\/2019\/11\/Playa-20-1-300x200.jpg 300w, https:\/\/www.webtenerife.com\/blogcorporativo\/wp-content\/uploads\/2019\/11\/Playa-20-1-768x512.jpg 768w, https:\/\/www.webtenerife.com\/blogcorporativo\/wp-content\/uploads\/2019\/11\/Playa-20-1-500x333.jpg 500w\" sizes=\"auto, (max-width: 984px) 100vw, 984px\" \/><\/figure>\n\n\n\n<p><strong>Destacamos<\/strong>:<\/p>\n\n\n\n<p><strong>Allowance or new travel? In the event of a TO\ncancellation, customers will have to choose<\/strong><\/p>\n\n\n\n<p>A decision has just been rendered by the Court\nof Cassation. It specifies the customer&#8217;s rights when a tour operator cancels a\ntrip before departure. The Court of Cassation, the highest French court of\njustice, ruled on November 14.&nbsp; If\nthe seller of a tour package or stay cancels it before departure, the customer\ncannot accept both what is offered as a replacement and claim the compensation\nprovided for by law. <a href=\"https:\/\/www.tourhebdo.com\/actualites\/institutions\/indemnite-ou-nouveau-voyage-en-cas-dannulation-dun-to-vos-clients-devront-choisir-543463.php\"><em>TourHebdo<\/em><\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Tourism industry and Competitors news\n<\/strong><\/li><\/ul>\n\n\n\n<p><strong>Why Cdiscount Voyages signs with the\nHavas network and Orchestra<\/strong><\/p>\n\n\n\n<p>Cdiscount Voyages has recently\nformed two complementary partnerships, one with Havas Voyages and the other\nwith Orchestra. \u00abWe established an agreement with Orchestra in May, which\nallows us to technically build a marketplace of stays,\u00bb explains Fran\u00e7ois\nAlbenque, Director of Development at Cdiscount. This marketplace is created on\nthe front part of the Cdiscount Voyages website. Behind, in order to accelerate\nthe marketing of the main TOs, we have partnered with Havas Voyages to benefit\nfrom the TO agreements of the distribution network. We are Havas Voyages&#8217;\ndigital travel agency, known above all for its network of physical agencies. \u00bb <a href=\"https:\/\/www.lechotouristique.com\/article\/pourquoi-cdiscount-voyages-signe-avec-havas-et-orchestra?utm_source=newsletter-998&amp;utm_medium=Email&amp;utm_campaign=Newsletter\"><em>Echo Touristique<\/em><\/a><\/p>\n\n\n\n<p><strong>Airbnb and the Olympics: a\npartnership that makes you grind your teeth<\/strong><\/p>\n\n\n\n<p>Reactions are increasing following\nthe announcement of the partnership between the IOC and Airbnb. The most recent\none, the one of the Umih. Roland H\u00e9guy, the confederal president of Umih\nLaurent Duc, the president of the hotel branch of Umih and Jean-Virgile Crance,\npresident of the GNC, reacted strongly to this alliance, which concerns the\nParis 2024 Olympic Games in particular. \u00abThis partnership is inappropriate\nand it is outrageous to make this company, which is deregulating in all\ncountries of the world, a global partner of the IOC. Where is the\nmorality?\u00bb, they say indignantly. \u00abIn addition, this partnership is\ntotally disrespectful to the hotel professionals who have worked since the bid\nphase with the 2024 Olympic Games in Paris. The Parisian and Ile-de-France\nhotel offer was also an asset in the Paris city&#8217;s bid file. What does Airbnb\nhave to do with this offer?\u00bb <a href=\"https:\/\/www.lechotouristique.com\/article\/airbnb-et-les-jo-un-partenariat-qui-fait-grincer-les-dents\"><em>Echo Touristique<\/em><\/a><\/p>\n\n\n\n<p><strong>On the rails and in the air: who\nwill strike on December 5?<\/strong><\/p>\n\n\n\n<p>From SNCF to Air France, calls to\nstrike against pension reform are accumulating in the transport sector. At\nSNCF, the four representative unions are calling for a strike.&nbsp; The CGT-Cheminots, Unsa ferroviaire and\nSUD-Rail have signed a united call for an unlimited movement to defend the\npensions of \u00aball employees\u00bb because, according to them, \u00abspecial\nregimes (including that of railway workers) as well as the general regime are\ntargeted\u00bb by the reform. Passengers will know \u00abon the afternoon of\nDecember 3\u00bb which trains will run on the 5th, says SNCF management. At Air\nFrance, the pilots&#8217; and flight attendants&#8217; unions are not calling for a strike.\nOn the other hand, three unions particularly active with ground staff have\nfiled notices. <a href=\"https:\/\/www.tourhebdo.com\/actualites\/transport\/sur-les-rails-et-dans-les-airs-qui-fera-greve-le-5-decembre-543406.php\"><em>TourHebdo<\/em><\/a><\/p>\n\n\n\n<p><strong>Ile-de-France: trade fairs in better\nshape than those for the general public<\/strong><\/p>\n\n\n\n<p>According to the indicator of the\nIle-de-France Chamber of Commerce and Industry, trade shows showed stronger\nactivity than consumer shows. Trade shows showed stronger activity than\nconsumer shows.&nbsp; In B2B, the\nincrease in the number of exhibiting companies and the number of visitors\nremains significant (+5.4% and +4% respectively). The consumer shows, which\nwere rather sluggish in the first six months of the year, were buoyed by a good\nthird quarter. The number of visitors and exhibiting companies increased by\n1.3% and 0.5% respectively. <a href=\"https:\/\/www.tourmag.com\/Ile-de-France-les-salons-professionnels-plus-en-forme-que-ceux-grand-public_a101185.html?utm_source=rubrique&amp;utm_medium=newsletter_micenews&amp;utm_campaign=2019_11_22_newsletter\"><em>TourMag<\/em><\/a><em> <\/em><\/p>\n\n\n\n<p><strong>Tourism: 2020\ntrends according to lastminute.com<\/strong><\/p>\n\n\n\n<p>Where to go in\n2020? At what time? The lastminute.com e-commerce site unveils the main travel\ntrends for 2020 based on the research and booking trends recorded on the site.\nAccording to lastminute.com, Galway, Ireland, and Vienna, the Austrian capital,\nare the surprise destinations of 2020. Egypt and Cuba are also making a\ncomeback. Finally, Rome, the Italian capital, and Hanoi, the Vietnamese\ncapital, are the 2020 \u00abThe Place To Be\u00bb destinations. <a href=\"https:\/\/www.air-journal.fr\/2019-11-24-tourisme-les-tendances-2020-selon-lastminute-com-5216435.html?utm_source=feedburner&amp;utm_medium=email&amp;utm_campaign=Feed%3A+AirJournal+%28Air+Journal+-+Tout+sur+le+transport+a%C3%A9rien%29\"><em>Air Journal<\/em><\/a><em><\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Aviation news<\/strong><\/li><\/ul>\n\n\n\n<p><strong>Green Aviation: easyJet hits a big blow<\/strong><\/p>\n\n\n\n<p>Taking advantage of the announcement\nof mixed financial results for its 2019 financial year, the leading low-cost\nairline in France announced on 19 November 2019 that it would offset 100% of\nits CO2 emissions and sign a collaboration with Airbus on the electric\naircraft. Since Tuesday morning, November 19, easyJet can also and above all\nboast of having become the first major airline in the world to completely\nneutralize carbon emissions throughout its network. \u00abFor every tonne of\nCO2 emitted into the atmosphere by our aircraft, one tonne is removed either by\npreventing more CO2 emissions elsewhere or by physically removing it from the\nair,\u00bb explains management. <a href=\"https:\/\/www.tourmag.com\/Aviation-verte-easyJet-frappe-un-grand-coup_a101154.html?utm_source=article&amp;utm_medium=newsletter_une&amp;utm_campaign=2019_11_20_newsletter\"><em>TourMag<\/em><\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Tour operators and travel agents\nnews<\/strong><\/li><\/ul>\n\n\n\n<p><strong>For TUI&#8217;s boss, Thomas Cook couldn&#8217;t stand out<\/strong><\/p>\n\n\n\n<p>In the Financial Times, the CEO of TUI Group\nbelieves that Thomas Cook&#8217;s bankruptcy should encourage tourism operators to\nquestion their business model. Faced with the digital giants of travel,\nFriedrich Joussen is therefore betting on the personalization of the offer.\nIndeed, TUI guests can personalize their simple stay by choosing the location\nof the room, its proximity to the hotel&#8217;s various points of interest\n(restaurants, swimming pools,&#8230;) or choose their accommodation according to\nits potential sunlight. All this, of course, for an extra charge per night. For\nthe time being, TUI, like other tourism operators, is picking up market share\nfrom the former parts of the Thomas Cook group. Recently, the German tour\noperator took over 2 million seats in the United Kingdom, and 135 hotels\npreviously sold by Thomas Cook. <a href=\"https:\/\/www.lechotouristique.com\/article\/pour-le-patron-de-tui-thomas-cook-na-pas-su-se-demarquer?utm_source=newsletter-1000&amp;utm_medium=Email&amp;utm_campaign=Newsletter\"><em>Echo Touristique<\/em><\/a><\/p>\n\n\n\n<p><strong>Thomas Cook France: the court renders its\nverdict on November 28<\/strong><\/p>\n\n\n\n<p>The Nanterre Commercial Court reserved its\ndecision on the takeover of Thomas Cook France on November 28, after examining\nthe bids submitted. It is on this date that we should finally know which offers\nwill be selected to take over the activities of Thomas Cook France and Jet\ntours. Throughout the day, the Nanterre Commercial Court heard, in camera,\ncandidates interested in one or more of the tour operator&#8217;s assets. In total,\nabout twenty partial takeover offers are on the table. The judge decided that\nthe takeover offers would come into effect on December 1. \u00abThis will make\nit possible not to have pay slips for one or two days, it&#8217;s easier at the\naccount level,\u00bb says a person close to the file. Thomas Cook France has\n174 of its own travel agencies and TO Jet tours, with 777 employees. <a href=\"https:\/\/www.lechotouristique.com\/article\/reprise-de-thomas-cook-france-et-jet-tours-fin-de-lattente-le-28-novembre?utm_source=newsletter-1006&amp;utm_medium=Email&amp;utm_campaign=Newsletter\"><em>Echo Touristique<\/em><\/a><\/p>\n\n\n\n<p><strong>Allowance or new travel? In the event of a TO\ncancellation, customers will have to choose<\/strong><\/p>\n\n\n\n<p>A decision has just been rendered by the Court\nof Cassation. It specifies the customer&#8217;s rights when a tour operator cancels a\ntrip before departure. The Court of Cassation, the highest French court of\njustice, ruled on November 14.&nbsp; If\nthe seller of a tour package or stay cancels it before departure, the customer\ncannot accept both what is offered as a replacement and claim the compensation\nprovided for by law. <a href=\"https:\/\/www.tourhebdo.com\/actualites\/institutions\/indemnite-ou-nouveau-voyage-en-cas-dannulation-dun-to-vos-clients-devront-choisir-543463.php\"><em>TourHebdo<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Informe semanal de noticias del mercado franc\u00e9s de la Oficina de Turismo de Tenerife en Par\u00eds<\/p>\n","protected":false},"author":32,"featured_media":21736,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2223,173,1856,2091],"class_list":["post-21709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destacamos","tag-estudio-de-mercado","tag-francia","tag-informe-semanal","tag-mercados-emisores","last_archivepost"],"_links":{"self":[{"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/posts\/21709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/comments?post=21709"}],"version-history":[{"count":3,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/posts\/21709\/revisions"}],"predecessor-version":[{"id":21737,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/posts\/21709\/revisions\/21737"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/media\/21736"}],"wp:attachment":[{"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/media?parent=21709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/categories?post=21709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webtenerife.com\/blogcorporativo\/wp-json\/wp\/v2\/tags?post=21709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}