Informe semanal de noticias del mercado alemán de la Oficina de Turismo de Tenerife en Fráncfort
- Market News
Germans stay happy with package holidays: According to leading travel trade magazine FVW, Germans are generally very satisfied with package holidays and the image of the tourism industry has not suffered because of the Thomas Cook insolvency, according to a representative survey for the German Travel Association (DRV). Nearly half (44%) of the 1,005 survey participants (who had been on holiday at least once in the last three years) had booked a package holiday, and a very high 94% of them were satisfied with their holiday, the survey by market researchers Forsa in mid-November found. The three most important factors for package holiday customers were good value for money (97%); reliable help and crisis management from the tour operator (96%); and financial protection for unforeseen incidents or cancellations (94%), according to the results. In contrast, environmental issues played only a minor role for German holidaymakers when making their booking decision. A mere 15% said that climate or environmental topics were a very important factor, and only one in five (21%) had actively informed themselves about how they could make their holiday as environmentally-neutral as possible. Travel agents continue to command solid respect among German consumers, the survey also showed. More than half (57%) of the respondents were convinced that advice in a travel agency went beyond what they could research and book for themselves on the internet. This view is strongest amongst customers aged over 45 but even 50% of young people (18 – 29) shared this opinion.
BTW tourism index: more overnight trips, fewer day trips: According to the Federal Association of the German Tourism Industry (BTW), German citizens are planning around 0.5 percent more travel days for the upcoming year than in 2019 as reported by FVW. According to first data, the number of private days travelled this year fell by 0.5 per cent to around 1,704 billion. German citizens took more trips lasting several days (+ 2%), but fewer day trips (- 6%). The development of the travel mood is said to reflect general consumer sentiment. On one hand, Brexit and international trade conflicts lead to insecurity, however, on the other hand, the stable labor market, rising incomes and low interest rates had a positive effect.
- Tour Operator News
Abu Dhabi Development Holding Company invests 100 million Euros into FTI Group: Abu Dhabi Developmental Holding Company (ADDH) has injected EUR 100 million Euros into German tour operator FTI Group. The partnership is designed to generate more European visitors for the capital of the UAE. FTI Group is now the third largest tour operator both in Germany and in Europe behind TUI and DER Touristik following the insolvency of Thomas Cook. The group had eight million customers and turnover of about €4.1 billion in the 2018/19 business year. Its subsidiary Meeting Point operates five hotel brands and destination management companies in 21 countries. FTI will use the new funding to open offices in Abu Dhabi and increase bookings for the emirate in its main markets, including Germany, Austria, Switzerland, France and the UK. Meeting Point Emirates, its local DMC, expects to handle some 400,000 international visitors in the UAE this year and aims to increase this number to 500,000 in 2020.
TUI Supervisory Board reappoints CEO Fritz Joussen until 2025: The TUI AG Supervisory Board has reappointed Fritz Joussen as CEO until 2025. His current contract was extended for a further five years ending 30 September 2025, TUI announced this week. Supervisory Board Chairman Dr. Dieter Zetsche says: “TUI’s transformation into a digital and platform organization is associated with enormous opportunities that will strengthen our long-term position. We look forward to continuing our excellent working relationship with Fritz Joussen as CEO.
- Aviation News
Condor to introduce Business Class on short- and medium-haul routes in summer 2020 and expand its Economy Class fare range: Condor is introducing a Business Class on short- and medium-haul flights at the start of the 2020 summer flight schedule. In addition to the usual outstanding Condor service, guests in Business Class will enjoy lounge access before their flight, a free middle seat in the front rows of the aircraft, free drinks and menu options, additional hand luggage and checked baggage, free sports baggage and many other advantages. At the same time, Germany’s most popular holiday airline is expanding its Economy Class fare options: «Economy Best» offers, among other things, more hand and checked baggage as well as free seat reservations. The new fare supplements the classic Economy Class fare and the «Economy Light» fare, in which guests travel particularly cheaply with hand luggage only.
TUI fly is increasing flight connections in winter 2020/21: TUI fly is launching the most extensive winter flight schedule in history for winter 2020/21. All 13 medium-haul destinations are already bookable, with the focus on the Canary Islands with more than 200 weekly flights. The programme also includes popular winter destinations in Egypt, Morocco, Spain, Portugal and the Cape Verde Islands, with a total of almost 1,550,000 seats. „We have good news for all travellers from northern Germany, as we will more than double our capacity from Hamburg for the coming winter. This is made possible by the stationing of a second Boeing 737, which will then also take course twice a week on Madeira. We are also increasing our frequencies to the Red Sea and the Canary Islands. Together with a weekly flight to the Cape Verde Islands, we are offering an attractive range of flights with more than 100,000 seats for all those who are drawn to the winter sun“, said Oliver Lackmann, Managing Director of TUIfly GmbH.