Informe semanal de noticias del mercado francés de la Oficina de Turismo de Tenerife en París
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Allowance or new travel? In the event of a TO cancellation, customers will have to choose
A decision has just been rendered by the Court of Cassation. It specifies the customer’s rights when a tour operator cancels a trip before departure. The Court of Cassation, the highest French court of justice, ruled on November 14. If the seller of a tour package or stay cancels it before departure, the customer cannot accept both what is offered as a replacement and claim the compensation provided for by law. TourHebdo
- Tourism industry and Competitors news
Why Cdiscount Voyages signs with the Havas network and Orchestra
Cdiscount Voyages has recently formed two complementary partnerships, one with Havas Voyages and the other with Orchestra. «We established an agreement with Orchestra in May, which allows us to technically build a marketplace of stays,» explains François Albenque, Director of Development at Cdiscount. This marketplace is created on the front part of the Cdiscount Voyages website. Behind, in order to accelerate the marketing of the main TOs, we have partnered with Havas Voyages to benefit from the TO agreements of the distribution network. We are Havas Voyages’ digital travel agency, known above all for its network of physical agencies. » Echo Touristique
Airbnb and the Olympics: a partnership that makes you grind your teeth
Reactions are increasing following the announcement of the partnership between the IOC and Airbnb. The most recent one, the one of the Umih. Roland Héguy, the confederal president of Umih Laurent Duc, the president of the hotel branch of Umih and Jean-Virgile Crance, president of the GNC, reacted strongly to this alliance, which concerns the Paris 2024 Olympic Games in particular. «This partnership is inappropriate and it is outrageous to make this company, which is deregulating in all countries of the world, a global partner of the IOC. Where is the morality?», they say indignantly. «In addition, this partnership is totally disrespectful to the hotel professionals who have worked since the bid phase with the 2024 Olympic Games in Paris. The Parisian and Ile-de-France hotel offer was also an asset in the Paris city’s bid file. What does Airbnb have to do with this offer?» Echo Touristique
On the rails and in the air: who will strike on December 5?
From SNCF to Air France, calls to strike against pension reform are accumulating in the transport sector. At SNCF, the four representative unions are calling for a strike. The CGT-Cheminots, Unsa ferroviaire and SUD-Rail have signed a united call for an unlimited movement to defend the pensions of «all employees» because, according to them, «special regimes (including that of railway workers) as well as the general regime are targeted» by the reform. Passengers will know «on the afternoon of December 3» which trains will run on the 5th, says SNCF management. At Air France, the pilots’ and flight attendants’ unions are not calling for a strike. On the other hand, three unions particularly active with ground staff have filed notices. TourHebdo
Ile-de-France: trade fairs in better shape than those for the general public
According to the indicator of the Ile-de-France Chamber of Commerce and Industry, trade shows showed stronger activity than consumer shows. Trade shows showed stronger activity than consumer shows. In B2B, the increase in the number of exhibiting companies and the number of visitors remains significant (+5.4% and +4% respectively). The consumer shows, which were rather sluggish in the first six months of the year, were buoyed by a good third quarter. The number of visitors and exhibiting companies increased by 1.3% and 0.5% respectively. TourMag
Tourism: 2020 trends according to lastminute.com
Where to go in 2020? At what time? The lastminute.com e-commerce site unveils the main travel trends for 2020 based on the research and booking trends recorded on the site. According to lastminute.com, Galway, Ireland, and Vienna, the Austrian capital, are the surprise destinations of 2020. Egypt and Cuba are also making a comeback. Finally, Rome, the Italian capital, and Hanoi, the Vietnamese capital, are the 2020 «The Place To Be» destinations. Air Journal
- Aviation news
Green Aviation: easyJet hits a big blow
Taking advantage of the announcement of mixed financial results for its 2019 financial year, the leading low-cost airline in France announced on 19 November 2019 that it would offset 100% of its CO2 emissions and sign a collaboration with Airbus on the electric aircraft. Since Tuesday morning, November 19, easyJet can also and above all boast of having become the first major airline in the world to completely neutralize carbon emissions throughout its network. «For every tonne of CO2 emitted into the atmosphere by our aircraft, one tonne is removed either by preventing more CO2 emissions elsewhere or by physically removing it from the air,» explains management. TourMag
- Tour operators and travel agents news
For TUI’s boss, Thomas Cook couldn’t stand out
In the Financial Times, the CEO of TUI Group believes that Thomas Cook’s bankruptcy should encourage tourism operators to question their business model. Faced with the digital giants of travel, Friedrich Joussen is therefore betting on the personalization of the offer. Indeed, TUI guests can personalize their simple stay by choosing the location of the room, its proximity to the hotel’s various points of interest (restaurants, swimming pools,…) or choose their accommodation according to its potential sunlight. All this, of course, for an extra charge per night. For the time being, TUI, like other tourism operators, is picking up market share from the former parts of the Thomas Cook group. Recently, the German tour operator took over 2 million seats in the United Kingdom, and 135 hotels previously sold by Thomas Cook. Echo Touristique
Thomas Cook France: the court renders its verdict on November 28
The Nanterre Commercial Court reserved its decision on the takeover of Thomas Cook France on November 28, after examining the bids submitted. It is on this date that we should finally know which offers will be selected to take over the activities of Thomas Cook France and Jet tours. Throughout the day, the Nanterre Commercial Court heard, in camera, candidates interested in one or more of the tour operator’s assets. In total, about twenty partial takeover offers are on the table. The judge decided that the takeover offers would come into effect on December 1. «This will make it possible not to have pay slips for one or two days, it’s easier at the account level,» says a person close to the file. Thomas Cook France has 174 of its own travel agencies and TO Jet tours, with 777 employees. Echo Touristique
Allowance or new travel? In the event of a TO cancellation, customers will have to choose
A decision has just been rendered by the Court of Cassation. It specifies the customer’s rights when a tour operator cancels a trip before departure. The Court of Cassation, the highest French court of justice, ruled on November 14. If the seller of a tour package or stay cancels it before departure, the customer cannot accept both what is offered as a replacement and claim the compensation provided for by law. TourHebdo
