- Market trends/Destination news:
Tunisia on top but still lacks income
More than six million holidaymakers came to Tunisia this year, more than in 2014, before a series of devastating attacks: but while tourism has rebounded, the economic benefits are not following, between mismanagement, competition and difficulty in repatriating foreign currency. La Quotidienne
EDV barometer: Tunisia, Egypt and Turkey return this summer
This summer the Orchestra / Gestour barometer for Travel Companies shows an increase in bookings compared to summer 2017. The number of passengers increased by 6%, business volume by 10% and the average basket by 4%. Over the July/August period, departures increased by 1% in terms of passenger numbers and 5% in business volume. Quotidien du Tourisme
Nassau, Bahamas : A new reward program for travel agents
The platform innovates with a reward system based not on points but on euros credited to a Visa Mastercard account number, depending on the bookings made by the travel agent, who can also gain places on an eductour. Through this action, Nassau Paradise Island Promotion Board and affiliated partner hotels have the opportunity to personally reward the travel agent who has booked four nights for a minimum of two people in one of the partner hotels, by offering 20 euros per booking. It is also a relevant way of knowing the sources of their sales. Quotidien du Tourisme
Costa Rica launches its Ambassador Program
Costa Rica, which benefits from direct flights from the Air France group from Paris and Amsterdam, has launched its Ambassador Program which aim to build a community of Costa Rican experts at the national level. Since October 1st, 2018, travel agents have had access to a dedicated e-learning on the Pura Vida University website for training. Winners will have the opportunity to discover Costa Rica during an eductour in 2019 and to refine their knowledge of the destination. Quotidien du Tourisme
Mayotte no longer wants to remain a confidential destination
French department since 2011 and European territory since 2014, the small island of Mayotte, located in the Indian Ocean halfway between Madagascar and Africa, is seeking to open up to tourism by relying on its lagoon, «one of the most beautiful in the world». Quotidien du Tourisme
French people like to go on weekends in October
On average, French leave 3.6 times a year and most often in October. While 27% of French people say they go away for a weekend to visit and discover a place, 22% want to take advantage of it to rest and take care of themselves, where «wellness» packages represent more than 60% of bookings.The Provence-Alpes-Côte d’Azur region is the leading destination in October. The Rhône-Alpes region, Ile de France, Normandy and Alsace are also particularly popular. Quotidien du Tourisme
- Airline news:
Air France launches its new Wi-Fi offer
The company offers Wifi «passes», one of which is free, allowing access to different levels of services.
On board of its Wi-Fi equipped aircraft, Air France offers a new connectivity offer: Air France CONNECT. Customers can now access 3 Wi-Fi Pass from their own devices. Quotidien du Tourisme
Joon: Six new destinations for summer of 2019
Starting in summer 2019, Joon will serve six new destinations: four medium-haul and two long-haul. In Europe, the Air France subsidiary will serve Madrid, Stockholm, Prague and Manchester. In the Caribbean isands, Saint Martin and in South America, Quito. These flights were previously operated by Air France. Quotidien du Tourisme
- Tour operator news:
Havas Voyages has chosen Critizr to develop a digital and humane customer relationship
By soliciting its clients following their visit to agencies, thanks to post-visit e-mails with very high participation rates, 33% on average, Havas Voyages offers itself a wide range of customer service. At this point in the customer experience, not all of them have finalized their purchases yet: they raise points in their feedback that are very rich in lessons for the brand and travel planners. Quotidien du Tourisme
American Express Global Business Travel launches an offer dedicated to French companies
This solution combines a range of technological tools and business travel management services offered by GBT, in a simplified, turnkey solution that makes it easy and fast to deploy a travel program. Quotidien du Tourisme
